VP – Supply

Role Overview

Senior leadership role responsible for building and scaling the end-to-end labour supply engine for a large distributed, blue-collar workforce operating across rural and field-intensive environments. Reporting directly to the leadership team, this person will own supply strategy, workforce acquisition, onboarding, retention, utilisation, welfare, and supply economics, while building a scalable operating model that can grow from thousands to lakhs of workers across multiple geographies.

Location: Mumbai

Travel: Extensive travel across rural and district operating locations.

Key Responsibilities

Supply Leadership & Strategy

• Own the complete supply charter across regions, districts, and workforce categories.
• Build organisation structure, operating cadence, and field team architecture.
• Drive labour availability, reliability, retention, and supply quality.
• Own supply-side economics including acquisition cost, fulfilment cost, and worker utilisation.

Workforce Acquisition & Onboarding

• Build and scale sourcing channels including field networks, referrals, contractors, and community partnerships.
• Own worker onboarding, KYC, verification, profiling, and deployment readiness.
• Define sourcing partner incentives, SLAs, and performance scorecards.
• Continuously improve acquisition efficiency and worker quality.

Workforce Planning & Deployment Readiness

• Build workforce segmentation based on skill, productivity, reliability, and mobility.
• Align workforce readiness with seasonal demand cycles and geographic demand spikes.
• Create scalable supply playbooks across multiple districts and operating environments.

Retention, Welfare & Productivity

• Own worker retention, reactivation, continuity, and engagement.
• Build welfare systems covering payments, grievance handling, accommodation, safety, and communication.
• Design incentive structures linked to attendance, reliability, and productivity.
• Reduce absenteeism, drop-offs, and worker churn.

Systems, Data & Cross-Functional Leadership

• Build data-driven systems for worker profiles, attendance, payouts, productivity, and channel performance.
• Partner with product, finance, demand, and execution teams to improve workforce planning and operational efficiency.
• Drive regular business reviews, dashboards, SOPs, and decision frameworks.

Candidate Requirements

Must Have

• 10+ years of experience leading large blue-collar, gig, field, or distributed workforce operations.
• Proven track record of building supply networks and operating playbooks from the ground up.
• Experience managing large on-ground teams across multiple cities, districts, or rural markets.
• Strong understanding of worker behaviour, migration, incentives, retention, and field operations.
• Comfortable with extensive field travel and operating in ambiguous, high-growth environments.

Language

• Fluent in Marathi, Hindi, and English.