SPM-Platform

Senior Product Manager – Platform

Function: Product Management

Team: Product

Location: Gurgaon (5 days work from office)

About the Client

Our client is one of India’s leading consumer healthcare platforms, with a mission to make healthcare accessible, understandable, and affordable for all.

The platform operates across:

• E-pharmacy
• E-diagnostics
• E-consultations
• Offline retail stores

It is also a preferred pharmacy and diagnostics partner for leading hospitals in India. The platform enables consumers to make informed decisions by helping them understand medicines and discover cost-effective alternatives.

What We’re Looking For

• 6+ years of B2C product management experience (e-commerce, consumer internet, or marketplace preferred)
• Strong product sense with the ability to break down ambiguous problems into structured solutions
• Data-driven mindset with experience defining success metrics and deriving insights
• Proven ability to collaborate cross-functionally and influence without authority
• Experience working in fast-paced, high-ownership environments
• Exposure to experimentation, personalization, or platform products is a plus

Key Responsibilities

Product Strategy & Ownership

• Own the product vision, roadmap, and execution for core product areas
• Translate business goals and user needs into clear product requirements and priorities

Problem Discovery & Solutioning

• Identify user pain points through data, research, and stakeholder inputs
• Define MVPs and iterate based on feedback while balancing speed and scalability

Execution & Delivery

• Work closely with engineering, design, analytics, and operations teams
• Write clear PRDs, define acceptance criteria, and ensure timely delivery

Metrics & Performance Tracking

• Define and track key KPIs such as:
• Conversion
• Retention
• Engagement
• Operational efficiency
• Use insights to continuously optimize user experience and business outcomes

Experimentation & Learning

• Drive A/B testing and experimentation to validate hypotheses
• Foster a culture of continuous learning and iteration

Stakeholder Management

• Partner with business, category, marketing, and operations teams
• Communicate product updates, trade-offs, and outcomes clearly to leadership