Head of Operations

## Role Overview

We are looking for a senior operations leader to build and run the complete Supply Chain & Operations ecosystem for a high-growth sustainable materials company. The role covers procurement, production, logistics, inventory, and dispatch, with a mandate to improve efficiency, drive cost optimisation, strengthen compliance, and build a world-class operations backbone.

This leader will ensure high OTIF delivery, implement SOPs and governance, and establish a data-driven operations culture to support rapid scale-up and global expansion.

## Key Responsibilities

### 1\. Operations Leadership

• Oversee day-to-day operations across sourcing, manufacturing, warehousing, and dispatch

• Plan, schedule, and monitor production to meet customer commitments

• Drive continuous improvement through Lean/Kaizen/Six Sigma

• Align operations with business goals on cost, sustainability, and performance

### 2\. Supply Chain Management

• Lead end-to-end supply chain including demand planning, procurement, and logistics

• Achieve high OTIF and eliminate stockouts

• Optimise inventory, logistics, and material planning to reduce working capital

• Implement ERP-based visibility for real-time tracking across supply chain nodes

### 3\. Cost Efficiency & Optimisation

• Identify and deliver operational cost improvements (target: 10% YoY)

• Improve production yields and reduce wastage

• Drive vendor consolidation and alternate sourcing initiatives

### 4\. Process & SOP Development

• Build, implement, and monitor SOPs across all operations functions

• Ensure process discipline and zero critical deviations

• Establish strong governance and accountability mechanisms

### 5\. Compliance & Governance

• Ensure adherence to statutory, legal, and environmental regulations

• Maintain compliance trackers and close audit observations

• Manage requirements related to labour laws, safety norms, environmental standards, GST documentation, and related procedures

### 6\. Team Leadership & Development

• Lead and mentor teams across sourcing, production, quality, and logistics

• Define KRAs/KPIs, conduct periodic reviews, and drive capability building

• Build a culture of ownership, operational excellence, and continuous improvement

### 7\. Vendor & Partner Management

• Build and manage supplier relationships to ensure reliability, quality, and cost effectiveness

• Develop alternate vendors for critical raw materials

• Implement a structured vendor rating and review system

### 8\. Reporting & Performance Management

• Establish dashboards for OTIF, cost, yield, productivity, and compliance metrics

• Present monthly performance updates and action plans to leadership

## Key Performance Indicators (KPIs)

• High OTIF delivery

• Operational cost reduction (YoY)

• High SOP/process compliance

• Raw material availability and machine utilisation

• Productivity improvement metrics

• Zero critical non-compliance

## Candidate Profile

### Education

• B.Tech / B.E. (Mechanical, Industrial, Production, or equivalent)

• MBA/PGDM in Operations or Supply Chain preferred

• Certifications in Lean Six Sigma or SCM is a plus

### Experience

• 12–18 years in manufacturing, packaging, or similar industries

• Proven track record in running plant and supply chain operations at scale

• Hands-on experience with ERP systems, planning tools, and process automation

### Skills & Attributes

• Strong leadership and team management

• Analytical and data-driven decision-making

• Deep understanding of sourcing, procurement, logistics, and compliance

• Excellent problem-solving and stakeholder management

• Passion for sustainability and operational excellence

## Why Join

• Opportunity to build a next-generation supply chain and operations ecosystem

• Work with advanced sustainable materials and innovative technologies

• Be part of a mission-driven environment focused on large-scale environmental impact

• Lead operations during a high-growth, scale-up phase