Director of Product - Sales

The Role

As Director, Product - Sales, you will own product outcomes across our sales engine - covering offline lead acquisition, sales territory management, engg. and sales site visits and meetings to order conversion. This is a senior, hands-on leadership role in a fast-scaling, execution-driven environment, where product decisions directly affect lead conversion efficiency, ground-team productivity, and revenue predictability.

You will operate across multiple business units, working closely with PMs, engineering, design, and sales leadership to frame complex problems, shape scalable solutions, and close cross-functional trade-offs. While the role has significant scope and leverage, it also requires depth - stepping in to help teams think through workflows, system design, and PRDs when ambiguity, scale, or risk is high

Scope of Responsibility

● Own product outcomes across our sales funnel - offline lead acquisition, retargeting, territory and channel management, sales consultant workflows, and the booking conversion funnel optimization.

● Build the product capability that makes field-force-driven sales systematically more efficient - giving ground teams the spatial visibility, prioritisation logic, and coordination tools they need to operate at scale without relying on spreadsheets and manual coordination.

● Own the handoff between sales and operations - ensuring revenue commitments are captured in a form the execution engine can act on, and that failure modes at that boundary are treated as product problems to solve.

● Identify and address structural bottlenecks and failure modes across the lead-to-booking journey using operational data, ground signals, and business context.

● Set clear product direction and priorities. Be accountable for end-to-end business outcomes - throughput, reliability, cost-efficiency, exception handling, and predictability.

● Work hands-on with PMs and SPMs to frame complex, ambiguous problems, shape solution approaches, and raise the quality of PRDs and solution design.

● Drive alignment and close trade-offs across sales, operations, engineering, and business stakeholders, especially where ownership is unclear or incentives conflict.

● Balance short-term execution pressure with long-term system robustness, maintainability, and scalability.

What Success Requires

● 10–14+ years of product management experience, with meaningful exposure to field-force driven sales systems, offline acquisition funnels, or territory management in execution-heavy environments.

● Experience owning products where geography is a core operational dimension - supply chain, e/q-commerce, logistics, fmcg, or similar.

● Field operator design instinct - builds for speed and reliability under pressure.

● Experience owning or shaping large, interdependent systems with real throughput constraints, failure modes, and on-ground complexity.

● Comfort operating across multiple PODs and business units while maintaining depth where decisions are irreversible or high-risk.

● Strong data fluency applied to funnel and sales outcomes - conversion rates, channel mix, territory performance, booking data quality.

● Hands-on leadership style - willing and able to engage deeply in problem framing, solution design, and PRDs when leverage is highest.

● High credibility with senior sales and engineering leaders, built through judgment and follow-through rather than authority.

● Demonstrated capability to lead, coach, and hold a high bar for PMs and cross-functional teams.

● A collaborative, low-ego working style that reinforces trust, accountability, and a non-toxic execution culture at scale.